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A Beginner's Guide to Live Captioning: How it Works and Why It Matters

Two women at a production desk for a live event

Live captioning is an essential accessibility tool that enhances the inclusivity of events, broadcasts, and online content. By converting speech into text in real-time, live captioning ensures that everyone, including those with hearing loss, can fully engage with the content. This guide will explore what live captioning is, how it works, and why it’s becoming a critical component of modern communication.


What is Live Captioning?

Live captioning involves translating spoken words into text in real-time, displayed on screens at events, embedded in video feeds, or streamed alongside webinars and online meetings. This service goes beyond standard subtitles by capturing dialogue, sound effects, and even speaker changes, providing a complete textual representation of the audio content.


The Difference Between Captions and Subtitles

While captions and subtitles are often used interchangeably, there are key differences. Subtitles are primarily intended for translating dialogue into different languages, often excluding non-verbal sounds and contextual cues. Captions, on the other hand, provide a more comprehensive experience by including all audio elements, making them invaluable for people with hearing loss.


How Live Captioning Works

  1. Speech-to-Text Technology At the heart of live captioning is advanced speech-to-text technology. This involves using highly trained human captioners who listen to the audio in real-time and type out what is being said. For even faster results, some systems may integrate Automatic Speech Recognition (ASR) technology, though human captioners are essential for ensuring accuracy and context.

  2. Captioners Captioners are skilled professionals who transcribe spoken content into text at high speeds, often up to 300 words per minute, with accuracy rates that can reach 99%. These professionals are trained to manage various accents, technical jargon, and fast-paced dialogue, ensuring that the captions remain clear and accurate.

  3. Display Methods Captions can be displayed in multiple ways depending on the event format. For in-person events, captions are often shown on large screens or individual devices. For virtual events, captions are embedded directly into the video stream or shown alongside the main content.


Benefits of Live Captioning

  1. Inclusivity and Accessibility Live captioning makes events and broadcasts accessible to individuals with hearing loss, ensuring that everyone can participate equally. It also aids non-native speakers, those in noisy environments, or anyone who prefers to read along with spoken content.

  2. Enhanced Engagement Captions keep audiences engaged by providing a visual anchor to complement spoken content. This is particularly beneficial in educational settings, corporate meetings, and conferences, where complex information is being shared.

  3. Improved Comprehension and Retention

    Studies have shown that reading captions can improve comprehension and retention of information, making it an excellent tool for educational content and presentations.

  4. Search Engine Optimisation (SEO)

    Captioned content is more easily indexed by search engines, improving the SEO of videos, webinars, and other digital content. This can enhance discoverability and drive more traffic to your content.


Choosing the Right Captioning Service

When selecting a captioning service, it’s important to consider factors like accuracy, reliability, and the provider’s experience. MyClearText offers a range of captioning solutions, including onsite, remote, and virtual captioning, all delivered by expert captioners who ensure that every word is captured with precision.


Onsite vs. Remote Captioning


Onsite Captioning - Ideal for live, in-person events, where captioners are physically present to provide real-time text.


Remote Captioning - Perfect for virtual and hybrid events, where captioners work remotely and deliver captions through a secure online connection.


Both options provide flexibility and ensure that your event’s accessibility needs are met, no matter the format.


The Future of Live Captioning

As technology continues to evolve, the future of live captioning looks promising. Advances in artificial intelligence and machine learning are making captions more accurate and context-aware. Multi-language captioning is becoming increasingly feasible, allowing for greater global reach and inclusivity.

However, while technology plays a crucial role, the human element remains irreplaceable for ensuring the highest levels of accuracy and quality. MyClearText combines cutting-edge technology with the expertise of professional captioners to deliver the best possible service.


Live captioning is more than just a service—it’s a commitment to accessibility and inclusivity. By providing real-time captions, MyClearText helps organisations create engaging, inclusive events that cater to everyone. Whether it’s a corporate meeting, a virtual conference, or a live performance, live captioning ensures that every voice is heard, read, and understood.


Ready to make your next event accessible? Contact MyClearText today to explore our captioning solutions and learn how we can support your accessibility needs.


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